Ethical code
The following code of ethics is intended to establish a set of ground rules that we are committed to following and enforcing in all aspects of our business activities.
It is our clear and explicit intention to conform our conduct based on three principles.
Honesty
Comply with local and state laws of all countries in which we operate, in all aspects concerning our business.
Correctness
Treat others (customers, suppliers, employees) the same way we would like to be treated, and reject any behavior that might be considered improper or inappropriate.
Integrity
Respect and enforce this code of ethics in every situation, regardless of any professional, economic or social pressure or risk.
More specifically, we are committed to applying this code to the following three main areas of our business.
1. Relationship with customers and suppliers
In our relationship with customers and suppliers, we are committed to:
- Present our products to customers in a complete and truthful way.
- Negotiate and set a fair price for our products.
- Continuously improve the quality of products and customer service.
- Making sure that the terms and conditions of contracts are transparent and accepted by both parties.
- Comply with the terms and conditions signed, whether we act as customers or suppliers.
- Eliminate ambiguity or lack of clarity in our communications at every level as much as possible.
2. Relationship with employees
In our relationship with employees, we are committed to:
- Make recruitments exclusively on the basis of skills and competences in compliance, however, with the applicable CCNL.
- Avoid any kind of discrimination based on ethnic, religious or political grounds, or on any other aspect relating to the personal sphere of employees.
- Creating and maintaining a healthy and safe working environment.
- Pursue and respect within the organisation basic principles of Corporate Social Responsibility.
3. Processing of personal data
In processing personal data, we undertake to:
- Collect and process personal data and confidential information in compliance with the law (EU Reg. 679/2016 and Legislative Decree 101/2018).
- Provide transparency about how information is collected and used.
- Take all necessary measures to maintain the secrecy and integrity of information.
We are committed to ensuring that all staff adhere to and follow this code of conduct and its principles, regardless of their role in the company. We are also committed to regularly improving and updating this code.
UNI EN ISO 9001 (certificates)